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The NLI Advantages

Order-Management

Leadership in Fulfillment Solutions

NLI International is a leader in the design and operation of world-class retail and manufacturing fulfillment solutions. We design intelligent processes and optimize your unique needs with our expert process engineering team.

Key Services and Capabilities:

  • Distribution Center Management: Efficiently manage your distribution centers with our advanced solutions.
  • Perfect Order Visibility & Tracking: Achieve flawless visibility and tracking for every order.
  • Real-Time Inventory Control: Maintain up-to-date and accurate inventory levels.
  • Transportation Management: Comprehensive management of all transportation needs.
  • Reverse Logistics: Expert handling of returns and reverse logistics processes.
  • Project Management Planning: Detailed and effective project management services.
  • B2B White Glove Project Freight: Strategic Canada-wide locations handling high value, fragile, bulky and complex deliveries.
  • B2C White Glove, Threshold Plus, Threshold service levels: Experienced two-man delivery teams provide safe, efficient, and professional in-home service for residential deliveries of all sizes.

Flexible Drop Shipping and Pickup Options

Drop Shipping: Transfer your client orders, shipment details to us and we ship directly to the customer.

Direct to Home Delivery Terminal: Enter the “deliver to” postal code on our website to receive the address of the appropriate delivery terminal. Larger accounts can use EDI or other electronic communication techniques to register and route orders to the appropriate terminal.

Order Pickup: E-commerce pick ups from our warehouse locations.

Vendor or Warehouse Pickup: We can pick up orders from your vendor or warehouse and ship them to an NLI International home delivery terminal. This service includes the entire transportation and delivery transaction, integrating final mile delivery capability with transportation for a seamless one-stop transaction under one invoice.

Proactive Notification System

Receive notifications throughout various stages of the delivery process:

  • Scheduled Ship Date: From your vendor or warehouse.
  • Expected Arrival Date: At our delivery terminal.
  • Scheduled Delivery Date: When NLI will contact your customer to schedule delivery.

Stay informed at any point during this process about the progress of each order, including final delivery scheduling and confirmation.

Can I drop ship orders from my vendor or warehouse directly to a NLI International home delivery terminal?

Yes. Using our website, simply enter the “deliver to” zip code to receive the address of the appropriate delivery terminal. For larger accounts, orders may be registered and routed to the appropriate delivery terminal using EDI or other electronic communication techniques

Can NLI International pick up orders from my vendor or warehouse and ship them to an NLI International home delivery terminal—taking care of the entire transportation and delivery transaction?

Yes. We have several transportation partners who integrate NLI International’s final mile delivery capability with transportation for customers desiring a one-stop transaction that includes transportation management and final mile delivery under one invoice. Contact NLI for more information on this program.

Can I receive notification of activities throughout the various states of the delivery process?

Yes. The up-front delivery plan you receive for each of your orders will include three milestone dates: the scheduled ship date from your vendor or warehouse, the expected arrival date at our delivery terminal, and the expected date NLI will contact your customer to schedule delivery. At any point during this process, you can be notified of the progress each order has made, including the scheduling of final delivery and confirmation that the delivery has occurred.

Can I track the status of my orders?

Yes. NLI International provides the most robust home delivery order tracking system in the industry. It allows you, your vendors, and the end-consumer to review detailed information that includes schedule and completion dates, and much more.